For the past 18 months, I’ve had the unique opportunity to support a manager in a small, aged care village. What I witnessed there, particularly the troubling behaviour of a few core residents, compounded by the complicity of the Statutory Supervisor—was nothing short of astonishing. As a qualitative researcher, I couldn’t help but wonder: Is this an isolated incident, or part of a broader pattern?
"Nothing But the Truth: Where Candid Meets Controversial" In this section, I discuss the highlights from the conversations had with individuals working in the sector.
Where to from here? How do we look after our staff better so it's not just a token tick box exercise?